Implementation & Support
Implementation
When choosing project management software, the software is only part of the equation. You also want to ensure you have the right business processes in place to take advantages of the software’s functionality and realize efficiencies. You want a full solution – the whole of the software, business processes, training, and technical support. Beyond Software brings years of project management experience to work for you. Our project management experts will quickly and thoroughly take you through a defined process to have your project business running as efficient as possible.
Support
At Beyond Software we want you to get the full use out of the system and have a positive experience every time you touch our software. That is why we include Customer Support in our low monthly pricing. Every user receives access to our service portal where they can find answers to questions, submit a help desk ticket, and follow the ticket to completion. Once submitted, one of the engineers from our top notch team will work with you until your issue is resolved.
For those companies that require a higher level of support, we do offer a premier support plan. This plan gives you additional ways to contact our support team. Contact us to learn more.