Implementation & Support
Implementation
When choosing project management software, the software is only part of the equation. You also want to ensure you have the right business processes in place to take advantages of the software’s functionality and realize efficiencies. You want a full solution – the whole of the software, business processes, training, and technical support. Beyond Software brings years of project management experience to work for you. Our project management experts will quickly and thoroughly take you through a defined process to have your project business running as efficient as possible.
Support
Beyond Software makes it simple for you to access our support team through links built into our system. You can submit a support request from anywhere in the system, without leaving the system. This provides for a more efficient and effective communication process and allows you to keep the project management process moving. Once submitted, your support request will be handled by a knowledgeable support engineer who will work with you until resolution.
For those companies that require a higher level of support, we do offer a premier support plan. This plan gives you additional ways to contact our support team. Contact us to learn more.